Nestlé Terms and Conditions

Thank you for visiting this website. Please read the Terms and Conditions contained in this document carefully since any use of this website constitutes your acceptance of the Terms and Conditions set out herein.

Throughout this site, the terms "we", "us", "our" "Nestlé" and "Nestlé Group" refer to the Nestlé S.A. and any of its affiliated companies as appropriate to the context Nestlé Malta Ltd. “You” refers to any person accessing and/or using this website.

Website Privacy Policy

Any personal information or material sent to the Nestlé Group websites are subject to the Nestlé Group policy on privacy and protection of personal data set out in the Privacy Notice located on this web page.

Accuracy, completeness and timeliness of information

Whilst we use all reasonable attempts to ensure the accuracy and completeness of information on this website, we are not responsible if the information that we make available on this website is not accurate or complete. Any reliance upon the material on this website shall be at your own risk. You agree that it is your responsibility to monitor any changes to the material and the information contained on this website.

Transmission

Any non–personal communication or material you transmit to this website by electronic mail or otherwise, including any data, questions, comments, suggestions or the like is, and will be treated as, non–confidential and non–proprietary. Anything you transmit or post becomes the property of the Nestlé Group and may be used for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, the Nestlé Group is free to use for any purposes whatsoever (including but not limited to the developing, manufacturing, advertising and marketing of products) any ideas, artwork, inventions, developments, suggestions or concepts contained in any communication you send to this website. Any such use is without compensation to the party submitting information. By submitting information, you are also warranting that you own the material/content submitted, that it is not defamatory and that the Nestlé Group's use will not violate any third party's rights or otherwise place us in breach of any applicable laws. The Nestlé Group is under no obligation to use the information submitted.

Intellectual property rights

All copyright and other intellectual property rights in all text, images and other materials on this website are the property of the Nestlé Group or are included with the permission of the relevant owner.

You are permitted to browse this website, reproduce extracts by way of printing, downloading to a hard disk or for the purposes of distribution to other individuals. This is only to be done on the proviso that you keep intact all copyright and other proprietary notices and that the above trademark notice appears on such reproductions. No reproduction of any part of this website may be sold or distributed for commercial gain nor shall it be modified or incorporated in any other work, publication or website.

The trademarks, logos, characters and service marks (collectively "Trademarks") displayed on this website belong to Société des Produits Nestlé S.A. part of the Nestlé Group. Nothing contained on this website should be construed as granting any license or right to use any Trademark displayed on this website. Your use/misuse of the Trademarks displayed on this website, or on any other content on this website, except as provided for in these Terms and Conditions, is strictly prohibited. You are also advised that the Nestlé Group will vigorously enforce its intellectual property rights to the fullest extent of the law.

Links to other websites

Links on the Nestlé Group websites may take you outside the Nestlé Group network and systems and the Nestlé Group accepts no responsibility for the content, accuracy or function of these other third party websites. The links are provided in good faith and the Nestlé Group cannot be held responsible for any subsequent change in other third party websites to which we provide a link. The inclusion of any link to other websites does not imply endorsement by the Nestlé Group. We highly recommend that you make yourself aware of and carefully read the legal and privacy notices of all other websites that you visit.

Warranties and Disclaimers

Your use of this website is at your own and exclusive risk.

Warranties

This website is provided to you on an "As Is" and "As Available" basis and, consequently, the Nestlé Group gives no warranties of any kind, whether express, implied, statutory or otherwise (including the implied warranties of merchantability or satisfactory quality and fitness for a particular purpose) including warranties or representations that material on this website will be complete, accurate, reliable, timely, non–infringing to third parties, that access to this website will be un–interrupted or error–free or free from viruses, that this website will be secure, that any advice or opinion obtained from the Nestlé Group through this website is accurate or to be relied upon and any representations or warranties thereto are accordingly expressly disclaimed.

Please note that some jurisdictions may not allow exclusions of implied warranties, so some of these exclusions may not apply to you. Please check your local laws.

We reserve the right to restrict, suspend or terminate without notice your access to this website or any feature of this website or any feature or part thereof at any time.

Liability

The Nestlé Group and/or any other party involved in the creating, producing or delivering this site on our behalf shall have no liability or any responsibility whatsoever for any direct, incidental, consequential, indirect, special or punitive damages, costs, losses or liabilities whatsoever and howsoever arising out of your access to, use, inability to use, change in content of this website or arising from any other website you access through a link from this website or to the extent permitted by applicable law, from any actions we take or fail to take as a result of any electronic mail messages you send us.

The Nestlé Group and/or any other party involved in the creating, producing or delivering this website shall have no responsibility to maintain the material and services made available on this web site or to supply any corrections, updates, or releases in connection therewith. Any material on this website is subject to change without notice.

Further, the Nestlé Group shall have no liability or any responsibility whatsoever for any loss suffered caused by viruses that may infect your computer equipment or other property by reason of your use of, access to or downloading of any material from this website. If you choose to download material from this website you do so at your own risk.

To the maximum extent permitted by applicable law, you expressly waive all claims against Nestlé Group, its officers, directors, employees, suppliers and programmers that may arise from your use or access of this website.

Prohibited Activity

You are prohibited from doing any act that the Nestlé Group in its absolute discretion may deem to be inappropriate and/or would be deemed to be an unlawful act or is prohibited by any laws applicable to this website including but not limited to:

Any act that would constitute a breach of either the privacy (including uploading private information without the concerned individual's consent) or any other of the legal rights of individuals;

Using this website to defame or libel the Nestlé Group, its employees or other individuals or acting in such a way that brings into disrepute the good name of the Nestlé Group;

Uploading files that contain viruses that may cause damage to the property of the Nestlé Group or the property of other individuals; and

Posting or transmitting to this website any non–authorised material including but not limited to material that is in our opinion likely to cause annoyance, detrimental to or in violation of Nestlé Group or third party´s systems or network security, defamatory, racist, obscene, threatening, pornographic or otherwise unlawful.

Jurisdiction and governing law

The Nestlé Group material and information appearing on this website are intended for Malta users only. The Nestlé Group makes no representations that the material and information on this website are appropriate or available in locations other than Malta.

You and the Nestlé Group agree that any controversy or claim arising from or pertaining to the use of this website shall be governed by Maltese law and be submitted to the exclusive jurisdiction of the courts of Malta.

Cookies

Nestlé does use tracking technology ("cookies"). The policy of Nestlé Group on use of cookies is set out in the Nestlé Group privacy and personal information policy located on this web page.

Legal notice update

We reserve the right to make any changes and corrections to this notice. Please refer to this page from time to time to review these and new additional information.

Black Friday 2026 - Win one for you & one for a friend - Giveaway Competition

NOVEMBER 2026

1. INTRODUCTION.

1.1 The promoter is Nestlé Malta Ltd (C 33045) of Pantar Road Lija, Malta (“Nestlé”; “we”, “us” or “our”).

1.2 By participating in this promotional giveaway (the “Giveaway”), you, the Participant, agree to be bound by these terms and conditions (the “Terms”). These Terms govern the Giveaway and shall prevail in the event of any conflict or inconsistency between them and any communication or other document that relates to the Giveaway, including any advertising or promotional materials.

1.3 Each Participant also acknowledges and understands that their personal data, including anything in their participant information and submission entries, shall be collected and processed by Nestlé, including in accordance with its privacy notice. We process personal data in an appropriate and lawful manner, in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”) and applicable laws of Malta (as they may be amended from time to time).

1.4 We shall be entitled to enforce these Terms against you. Each Participant is advised to retain a copy of these Terms for their information and future reference.

2. THE GIVEAWAY.

2.1 The title of the Giveaway is Black Friday 2026 - Win one for you & one for a friend.

2.2 Giveaway Description: Participants will have the opportunity to enter competition and tag a friend, and both will be in chance to each win a coffee machine and a selection of Nescafé Dolce Gusto products.

2.3 Facebook and/or Instagram are not in any way affiliated or involved in the Giveaway.

2.4 Each of the two winners will get a selection of Nescafé Dolce Gusto products and one coffee machine.

PLASE DO NOT SEND ANY ENTRY SUBMISSIONS TO OUR PHYSICAL ADDRESS.

2.5 Participation in the Giveaway is voluntary.

3. ELIGIBILITY.

3.1 The Giveaway is open to all residents in Malta and Gozo, aged 18 years or over, excluding employees of Nestlé, our affiliated companies and any suppliers or agents who are involved in the organisation, administration or operation of the Giveaway. Immediate family members of such employees, as well as any other person professionally connected with the Giveaway, are also ineligible to participate. Participation by individuals under 18 years of age is strictly prohibited.

3.2 By entering the Giveaway, you confirm to us that you are eligible to do so in accordance with these Terms. We reserve the right to request proof of your eligibility.

3.3 We reserve the right to, in our sole discretion, exclude or disqualify persons from the Giveaway in the event of their non-compliance with these Terms, including where they use manipulative or unauthorised aids to inflate user engagement with their entry submission.

4. GIVEAWAY PERIOD.

4.1 The Giveaway will be open between 16th November 2026 and 23rd November 2026 (the “Closing Date” for that month and all Competition entries must be received within this time period and provided they have been submitted in accordance with these Terms. Entries submitted after the Closing Date will not be eligible for participation.

5. ENTRY REQUIREMENTS.

5.1 What do you have to do to participate?

Participants are asked to like the competition post, like our page Nescafé Dolce Gusto, comment on the post and tag a friend who would subsequently also be eligible for a prize. The winner and the tagged friend will each get a prize. Only one participant will be chosen as the winner. Only one tagged friend will be the winner of the second prize.

5.2 Entries that do not fulfill each of the requirements in this section shall not be eligible and shall be automatically disqualified.

5.3 You, the Participant, represent and warrant to us that your entries: (i) do not violate any applicable law, rule or regulation; (ii) comply with the terms of use and any community guidelines of the social media channel or platform through which they are submitted for the Giveaway; and (iii) comply with all other terms, conditions and requirements included in these Terms.

5.4 We assume and accept no responsibility for, and shall not accept or consider any, entries delayed, incomplete or lost, whether due to technical reasons or otherwise.

6. PLACEMENT OF PARTICIPANTS’ DETAILS

6.1 For the purposes of conducting the prize draw, the participant’s full name and surname will be compiled in an electronically-generated list.

6.2 This list will be used solely to upload participant names into the random selection system in order to generate the two (2) winners. If any selected participant does not meet the entry requirements, the same list will be used to draw additional names, in sequential order, until eligible winners are identified.

6.3 The participant list is not linked to Meta or Facebook and will be used exclusively for the administration and verification of the Giveaway.

7. PRIZE DETAILS.

7.1 The winners will be randomly selected by Nestlé, and the announced winners will be entitled to claim the prize specifically awarded to them. It shall be the winner’s prerogative whether to share that prize with any other person who may have participated in the entry submission or this Giveaway. We shall have no responsibility for the winner’s decision in that regard.

7.2 The prize shall consist of a selection of Nescafé Dolce Gusto products and one coffee machine.

7.3 Upon announcement, the selected winners must contact Nestlé Dolce Gusto’s Facebook Page by private message and provide details of their identity card number for verification purposes.

7.4 The winners must collect their prize from the Nestlé Malta Head Office, located at Pantar Road, Lija, LJA 2023, Malta within 10-days from our announcement. Failure to collect the prize within that timeframe will result in the winner(s) having forfeited any right to claim and receive the prize. We will not remind winners to collect their prize or contact them if they have failed to do so.

7.5 The prize may be collected by the winners personally upon presentation of his/her/their identity card (physically). Alternatively, it may also be collected by a relative/friend on the winner’s behalf, but a copy of the winner’s identity card (as a physical copy) would need to be presented to us at time of collection.

7.6 The prize is final and is not negotiable, transferable, or exchangeable. Prizes cannot be redeemed with us or any of our affiliates for any other product, service, item or cash.

7.7 We do not accept any responsibility if you are not able to collect or use the prize.

8. WINNER SELECTION.

8.1 All entries will first be evaluated to ensure they meet the eligibility and entry requirements in these Terms.

8.2 The prize draw will be conducted using a random generator system.

8.3 No participant shall be eligible to receive more than one (1) prize during any single calendar month, regardless of the number of entries submitted.

8.4 For such purposes, we will also (in all cases) be entitled to assume that you, the Participant, are the owner of all photos and comments which you upload or post in connection with the Giveaway as well as the social media profile and account through which you post or upload them. It shall be your obligation to inform us in advance of any winner selection if this is not the case.

8.5 We do not send direct messages to participants requesting payment for claiming prizes. Participants should be aware of fake accounts impersonating Nestlé.

8.6 Our decision will be final, and binding, and we will not enter into any discussions or correspondence regarding it. There shall be no right to challenge or appeal our decision.

9. OWNERSHIP.

9.1 By submitting your entry and any accompanying content or material, you warrant and confirm that:

(a) you are legally responsible for what you post and comment (your “Content”);

(b) you are either the author of the Content or have been authorised by its author to submit the Content for the Giveaway;

(c) the Content is an original work, is not defamatory and does not infringe any third-party rights, including intellectual property rights;

(d) the Content is not otherwise unlawful;

(e) all individuals appearing in or featured in your Content have consented to their inclusion as identifiable individuals within it as well as the use of the Content for the Giveaway; and

(f) to the extent your Content includes any individual who has not attained the age of 18, you have obtained the express consent of that individual’s parent(s) or, in their absence, another person with parental responsibility or legal authority, permitting the inclusion of that individual in the Content for the purposes of the Giveaway.

9.2 You shall, upon our request, provide evidence of any required consent. Your failure to provide it, when requested, shall result in your disqualification from the Giveaway and, if you have already been announced as a Giveaway winner, then the revocation of that decision.

9.3 You must not submit any Content that:

(a) is in breach of any person’s data protection or privacy rights, nor may you give us contact information relating to any other person, or else solicit personal information from any other participant or user. Your privacy is very important to Nestlé. Please remember that any information disclosed in your Content may become public information;

(b) (a) is inappropriate, unlawful, obscene, defamatory, threatening, bullying, pornographic, harassing, hateful, racially or ethnically offensive or which otherwise depicts risk behaviour; or (b) contains any material, content, information or messages that promote bigotry, racism, hatred, disrespect, or harm against any group or individual or that promote discrimination based on race, gender, religion, nationality, disability, sexual orientation, or age; or (c) is in breach of someone’s privacy, image rights or intellectual property rights; or (d) is otherwise unlawful or encourages illegal conduct; or (e) could be a threat to any systems (including by using or introducing any spam, virus, Trojan, malicious or harmful software, or other material which may interrupt, destroy, or limit the functionality of the system). You also must not use any automated means (robots, crawlers, etc.) or do anything to interfere with or disrupt the website or the system or the protection of it and any information contained therein; or

(d) breaches these Terms.

9.4 You must not use any Nestlé platform or the Giveaway for commercial purposes or for advertising or solicitation of third-party products or services or for petitions, campaigns, or schemes.

9.5 You must not pretend to be someone else.

9.6 You agree to indemnify, defend and hold harmless Nestlé (together with our officers, employees, affiliates, suppliers and licensors) from and against any and all losses, damages, liabilities and costs of whatever kind that arise out of or in connection with any breach on your part of these Terms.

9.7 We do not endorse any views expressed in your Content.

9.8 We reserve the right to disqualify any entries which are in breach of these Terms or if we deem your conduct to be contrary to the spirit and intention of this Giveaway.

9.9 Please contact us at customercare@mt.nestle.com to report any infringement or if you would like to withdraw your participation.

10. PUBLICATION.

10.1 We will publish and make available an announcement that a valid award has taken place. This public announcement will include your name and surname (if you are amongst the winners). If you object to your inclusion in this publication, please contact us at customercare@mt.nestle.com.

11. RIGHT TO USE.

11.1 As a condition of being allowed to participate in this Giveaway, you agree that Nestlé may use your entry submissions for its promotional and marketing purposes. For these purposes, by participating, you grant Nestlé a royalty-free, non-exclusive and worldwide licence to use, reproduce, share, modify and publish your entry submissions, including any modified versions, across Nestlé’s marketing channels, including on social media, for the purposes of promoting Nestlé and this Giveaway. You acknowledge and agree that no compensation will be payable to you for such use.

11.2 By submitting your entry, you confirm that you have the necessary rights to do so and to grant Nestlé the right to use it in accordance with clause 10.1 and that any and all other individuals shown in your submissions or involved in their creation have agreed to such use, as outlined above.

12. GENERAL

12.1 Nestlé’s decision is final with regard to all promotional matters.

12.2 In the event of unforeseen circumstances beyond our reasonable control, we reserve the right to cancel, terminate, modify or suspend the Giveaway, including its duration and/or the prizes available.

12.3 We shall have no responsibility for any entries which we fail to receive or that are lost, delayed, illegible, corrupted, damaged, incomplete or otherwise invalid. You also accept that your ability to participate may depend on circumstances beyond our control, including actions by third parties, such as social media platforms (including their availability, uptime or downtime, data loss, functions etc).

12.4 We may disqualify or exclude you from the Giveaway if there are reasonable grounds to believe that you have breached these Terms or used fraudulent or unfair means to gain any advantage in the Giveaway. Nestlé’s decision in all such matters will be final and binding.

12.5 To the fullest extent permitted by law, we (Nestlé), our affiliated companies, agents, and suppliers shall not be liable for any loss, damage, cost or expense of whatever kind suffered or sustained in connection with the Giveaway and/or the acceptance or use of any prize, whether direct or indirect, including (without limitation) any indirect, special, or consequential loss, or loss of revenue, business, or profits, and howsoever arising, including where due to negligence. Provided nothing in these Terms shall exclude or limit our liability to the extent that such liability cannot be excluded by law, in which case our liability shall be limited to the maximum extent permitted by law.

12.6 If any provision of these Terms is found by a competent court or tribunal to be illegal, invalid, or otherwise unenforceable, then that provision shall be severed and deleted from these Terms, and the remaining provisions shall survive and continue in full force and effect.

12.7 We may update or change these Terms from time to time. We will notify participants of any changes in a clear and timely manner (for example, by email or through a notice published on our website or social media pages). Any changes will take effect on the date specified in the notice. The updated Terms will not affect any rights or obligations accrued before the change.

12.8 These Terms, including all documents incorporated by reference in them, shall be governed by and construed in accordance with the laws of Malta.

12.9 Disputes arising from these Terms, or any other aspect of your entry or participation in the Giveaway, shall be resolved by the competent courts of Malta. You may also refer a dispute to the Malta Competition and Consumer Affairs Authority, using the below details:

Complaints and Conciliation Directorate
Malta Competition and Consumer Affairs Authority
Mizzi House, National Road, Blata l-Bajda
Telephone: +356 23952000
Website: https://mccaa.org.mt/Section/Content?contentId=1193

Address for the service of any notices shall be made at:

Nestlé Malta Ltd, Pantar Road Lija, LJA 2023, Malta.

13. Assistance

13.1 For assistance or clarification, please contact Nestlé Malta by email at customercare@mt.nestle.com or by telephone on Freephone 8007 2209.

10 Days of Nescafé Dolce Gusto – Advent Competition

December 2026

1. INTRODUCTION.

1.1 The promoter is Nestlé Malta Ltd (C 33045) of Pantar Road Lija, Malta (“Nestlé”; “we”, “us” or “our”).

1.4 We shall be entitled to enforce these Terms against you. Each Participant is advised to retain a copy of these Terms for their information and future reference.

2. THE GIVEAWAY.

2.1 The title of the Giveaway is 10 Days of Nescafé Dolce Gusto.

2.2 Giveaway Description: Competition will run for ten (10) days and will offer participants ten (10) chances to participate by interacting with the post/s through comments, likes, shares and tags.

2.3 Facebook and/or Instagram are not in any way affiliated or involved in the Giveaway.

2.4 One winner will be selected per post and will get a selection of Nescafé Dolce Gusto products.

PLASE DO NOT SEND ANY ENTRY SUBMISSIONS TO OUR PHYSICAL ADDRESS.

2.5 Participation in the Giveaway is voluntary.

3. ELIGIBILITY.

3.2 By entering the Giveaway, you confirm to us that you are eligible to do so in accordance with these Terms. We reserve the right to request proof of your eligibility.

4. GIVEAWAY PERIOD.

4.1 The Giveaway will be open between 1st December 2026 and 20th December 2026 (the “Closing Date” for that month and all Competition entries must be received within this time period and provided they have been submitted in accordance with these Terms. Entries submitted after the Closing Date will not be eligible for participation.

5. ENTRY REQUIREMENTS.

5.1 What do you have to do to participate?

Competition will be hosted on Instagram. For each day across the 10 days of the competition, one post a day will be posted by the Promoter and will be a different question. Participants are required to answer the question via comment, like the post and tag a friend. Participants are eligible to submit an entry on each of the 10 posts.

5.2 Entries that do not fulfill each of the requirements in this section shall not be eligible and shall be automatically disqualified.

5.4 We assume and accept no responsibility for, and shall not accept or consider any, entries delayed, incomplete or lost, whether due to technical reasons or otherwise.

6. PLACEMENT OF PARTICIPANTS’ DETAILS

6.1 For the purposes of conducting the prize draw, the participant’s full name and surname will be compiled in an electronically-generated list.

6.2 This list will be used solely to upload participant names into the random selection system in order to generate the ten (10) winners i.e. one (1) winner per post. If any selected participant does not meet the entry requirements, the same list will be used to draw additional names, in sequential order, until eligible winners are identified.

6.3 The participant list is not linked to Meta or Facebook and will be used exclusively for the administration and verification of the Giveaway.

7. PRIZE DETAILS.

7.2 The prize shall consist of a selection of Nescafé Dolce Gusto products.

7.3 Upon announcement, the selected winners must contact Nestlé Dolce Gusto’s Facebook Page by private message and provide details of their identity card number for verification purposes.

7.6 The prize is final and is not negotiable, transferable, or exchangeable. Prizes cannot be redeemed with us or any of our affiliates for any other product, service, item or cash.

7.7 We do not accept any responsibility if you are not able to collect or use the prize.

8. WINNER SELECTION.

8.1 All entries will first be evaluated to ensure they meet the eligibility and entry requirements in these Terms.

8.2 The prize draw will be conducted using a random generator system.

8.3 No participant shall be eligible to receive more than one (1) prize during any single calendar month, regardless of the number of entries submitted.

8.5 We do not send direct messages to participants requesting payment for claiming prizes. Participants should be aware of fake accounts impersonating Nestlé.

8.6 Our decision will be final, and binding, and we will not enter into any discussions or correspondence regarding it. There shall be no right to challenge or appeal our decision.

9. OWNERSHIP.

9.1 By submitting your entry and any accompanying content or material, you warrant and confirm that:

(a) you are legally responsible for what you post and comment (your “Content”);

(b) you are either the author of the Content or have been authorised by its author to submit the Content for the Giveaway;

(c) the Content is an original work, is not defamatory and does not infringe any third-party rights, including intellectual property rights;

(d) the Content is not otherwise unlawful;

(e) all individuals appearing in or featured in your Content have consented to their inclusion as identifiable individuals within it as well as the use of the Content for the Giveaway; and

9.3 You must not submit any Content that:

(d) breaches these Terms.

9.4 You must not use any Nestlé platform or the Giveaway for commercial purposes or for advertising or solicitation of third-party products or services or for petitions, campaigns, or schemes.

9.5 You must not pretend to be someone else.

9.7 We do not endorse any views expressed in your Content.

9.8 We reserve the right to disqualify any entries which are in breach of these Terms or if we deem your conduct to be contrary to the spirit and intention of this Giveaway.

9.9 Please contact us at customercare@mt.nestle.com to report any infringement or if you would like to withdraw your participation.

10. PUBLICATION.

11. RIGHT TO USE.

12. GENERAL

12.1 Nestlé’s decision is final with regard to all promotional matters.

12.8 These Terms, including all documents incorporated by reference in them, shall be governed by and construed in accordance with the laws of Malta.

Address for the service of any notices shall be made at:

Nestlé Malta Ltd, Pantar Road Lija, LJA 2023, Malta.

13. Assistance

13.1 For assistance or clarification, please contact Nestlé Malta by email at customercare@mt.nestle.com or by telephone on Freephone 8007 2209.